Web app · 2025
Atlas Mobility
Finding a working charger in under a minute
A charging map and trip planner for electric drivers that puts reliability first, with live availability, honest ratings and one-tap payment.
- Client
- Atlas Mobility
- Role
- Product design partner
- Timeline
- 6 months
- Year
- 2025
Results
- Time to find a working charger
- −63%
- Charging sessions every month
- 1.2M
- Charging points on the map
- 90k
The challenge
For electric drivers, the real anxiety is not range. It is arriving at a charger that does not work. Atlas brought together more than 90,000 charging points across Europe, but drivers did not trust the map: availability was often wrong, and paying meant juggling a different card or app for every network.
The approach
We started with a UX audit and twenty ride-alongs with drivers, from daily commuters to fleet managers. Watching people plan real trips made the priorities obvious.
- A reliability score for every charger, based on recent sessions and driver check-ins
- Route planning that suggests stops with a backup charger nearby, not just the fastest one
- One-tap payment across partner networks, with clear pricing before you plug in
- Layouts designed for a quick glance on in-car displays as well as phones and laptops
The outcome
The time it takes drivers to find and reach a working charger fell by almost two thirds. Failed sessions dropped, partner networks now use the reliability data to prioritise repairs, and Atlas handles more than a million charging sessions every month.
Mara's audit changed how our whole company thinks about reliability. She makes complicated systems feel obvious to the people who use them, and she brings the whole team along with her.
Tomás Ribeiro
Head of Product, Atlas Mobility
